FAQs

Employee Spotlight: May 2025
Employee Spotlight: Ying Yang




AI Helpful Tips: Understanding Zoom Closed Captions and Live Transcripts
As we continue to leverage Zoom for meetings, lectures, and collaborative work, it’s important to understand the various accessibility features available to us. Two features that often get confused are Zoom Live Transcription and Zoom Closed Captioning. While both aim to provide a text-based representation of spoken words, they function differently and serve slightly distinct […]





Employee Spotlight: April 2025
Employee Spotlight: Elizabeth Mullis





Employee Spotlight: March 2025
Employee Spotlight: Sandra Soriano




AI Helpful Tips: AI Education with CAISY Simulator
UNC Charlotte is offering faculty, staff, and students access to CAISY, a cutting-edge AI simulator designed to enhance communication and interpersonal skills. CAISY provides a safe, interactive environment to practice navigating real-world workplace scenarios. This innovative platform allows users to hone crucial skills like navigating challenging conversations, providing constructive feedback, and resolving conflicts. CAISY simulates […]


Discontinuation of Creative Cloud Synced Files: Feb. 2025 Update
As previously communicated, Adobe has discontinued Creative Cloud Synced Files as of February 3, 2025. If you are unsure whether your Adobe assets are impacted, check to see if you have synced files online here: https://assets.adobe.com/files (login with username@charlotte.edu). If you have synced files, continue reading below for more information and recommended actions. Important Notes: […]





OneIT Employee Spotlight: February 2025
OneIT Employee Spotlight: James Wilson


University Dropbox Account Access
UNC Charlotte provides Dropbox accounts to all faculty and staff.




AI Helpful Tips: Transcription Tools
Do you have audio or video files that need to be transcribed? UNC Charlotte provides three convenient, campus-wide solutions to help you generate transcripts quickly and easily.


Adobe Creative Cloud Login Update
You can now log in to Adobe Creative Cloud using your username@charlotte.edu credentials.