News

Zoom phone will be replacing the current Cisco phone system during the ’23-’24 academic year.

Now is the perfect time to tackle your digital clutter and schedule a 1:1 consultation.

The OneIT Service Desk Hours have been updated for Summer 2023 (see below). For IT help and additional resources, students, faculty, and staff can call 704-687-5500 or submit a help ticket online at help.charlotte.edu OneIT Service Desk – Hours of Operation Summer 2023 WALK-UP Atkins Library 140C Sunday: 1:00 p.m. – 5:00 p.m. Monday: 8:00 […]

Starting Thursday, May 18th OneIT will start creating @charlotte.edu email addresses.

Employee Spotlight: Heather McLendon

Helpful information for recent graduates.

Beginning May 27, 2023, Employee Self Service Banner (SSB) will have a new look and feel.

Employee Spotlight: Erin Murtha

Starting *January 30, 2024, inactive Google student accounts that have not been logged into since January 1, 2021 will be deleted; data associated with these accounts, including Google Drive files, will also be deleted. If you have noticed files that are associated with a previous student with Pend_Delete in the title, now is this time […]

Heather McLendon is named the new Executive Director of IT for Business Affairs Support

Please join OneIT and learn more about the upcoming Gmail migration.

OneIT Project Update: Appspace What: OneIT will be migrating digital signage monitors from Four Winds Interactive to Appspace. Why: Appspace was chosen because it offers a clean interface and an easier way to post and manage slides. Digital sign managers will be able to manage general content as well as create content unique to specific […]

OneIT Project Update: Drupal to WordPress Migration What: OneIT Web Services will be migrating campus Drupal 7 websites in the Central Web Service to WordPress. Majority of the changes will be on the backend to improve the overall user experience for site managers and subject matter experts. Site managers will have the opportunity to review […]

The Learning and Development Portal and all on-demand training will be offline from *Thursday, April 13th 5 p.m. through Friday, April 14th, 5 p.m. Service impacted: Ability to access and complete optional training hosted in-person/virtual/on-demand, curriculums (EHS Compliance, Title IX Niners Know, SAT, LEAD, PAC, ASPIRE, etc.), new employee onboarding, course facilitation (registration and attendance […]

Employee Spotlight: Cathy Kauffman

Certain systems and services may begin using the new @charlotte.edu email address

Find answers to your IT questions

Beginning Monday, February 27th at 6 p.m., the Windows 22H2 upgrade will begin rolling out to all University workstations and laptops, other than labs. This process is automated, and the update will be downloaded and installed in the background. To ensure the best experience, please plan on leaving devices powered on. Once completed, users will […]