News

The Office of OneIT will be switching from Cisco phones to Zoom Phones. The campus-wide switch will take place on December 19, 2023.

It is with great sadness that we share that Jason Edgecombe unexpectedly passed away on Wednesday, August 16, 2023.

Welcome to the Fall 2023 Semester! It has been a busy summer with many new updates.

As you know, Google analytics has changed over to the new GA4. You may have received an email from Google Analytics suggesting you review your Google Analytics site.

Self Service Banner upgrade for faculty and advisors, students and registration, with new and improved functionality, will go live Saturday, September 16th.

OneIT will test changes to Gmail spam filtering on Friday, August 11, from 7-9 p.m. During the testing window, users may see spam being delivered to the spam folder and warning messages in the headers. These changes are temporary and will only happen during the testing window.  OneIT is investigating the best way to handle […]

Employee Spotlight: Josh Willis

A new homepage experience is coming to Kronos! Updates will provide more ease of use in navigation with an enhanced look and feel. This refresh will help cut through the visual noise to draw attention to the items that matter the most. Changes will be made across home header, menu and system theme colors. The […]

In an effort to provide better performance for internet services like Zoom when on the VPN, OneIT will be enabling VPN split tunneling on Wednesday, August 2, 2023 at 6 a.m. VPN split tunneling will route internet traffic (like Zoom) directly to the internet while routing traffic for some campus services (like Banner or Salesforce) […]

Microsoft 365 is now available through Software Center for Windows users. It includes: Word, Excel, Powerpoint, Publisher, and Access. See this Microsoft site for more information about Microsoft 365. Once you upgrade to Microsoft 365, all future updates will happen automatically and be less dramatic (like regular browser updates). Please upgrade by December 31, 2023. Anyone […]

In November 2024, Google will start enforcing new storage limits. To prepare for this change UNC Charlotte must adopt different practices for the management of Google accounts and data. Starting August 15, 2023, the new Google storage limits will be the following: Here are some FAQs to help prepare for this upcoming change: Visit the […]

Employee Spotlight: Sheila Modesitt

Starting Monday, July 17, 2023, OneIT will be deploying the latest version of the Zoom desktop client as a required install for all Windows and Mac systems (excluding labs). Systems with Zoom already installed would get updated to the latest available version. Once the client is installed on Macs, you will be prompted to login. […]

Eduroam wireless network authentication update

Employee Spotlight: Mark Hamrick

Starting June 28, 2023, Qualtrics URLs will change to qualtrics.charlotte.edu

Dr. Katie Kelley is named OneIT Assistant Vice Chancellor for Enterprise Applications

Google Analytics 4 (GA4) will be replacing their legacy Universal Analytics (UA).