News

OneIT surveyed the University community in May 2020 to learn about their technology experiences following the sudden shift to remote learning, teaching, and working in the spring semester. Student Results OneIT received 1,692 unique student survey submissions. Overall, the majority of students agreed that they had access to a primary device and adequate internet services. […]

Citrix through the VPN beginning July 14; Zoom trial to expand to campus; Remote learning tech survey results announced. Click here to read the full edition of Up with IT – July 2020.

In messages to the UNC Charlotte community today, Chancellor Dubois expressed how the operational changes of 2020 have reminded us of the “critical role information technology plays” at our great University. As such, he urged the steady implementation of the Office of OneIT, beginning with staff reporting to OneIT on July 1, 2020. Click here […]

Click here to read the full edition of Up with IT – June 2020.

Click here to read the full edition of Up with IT – May 2020.

Web conference hosts can protect meetings from unwelcome guests, audio, and video by choosing appropriate security settings. Hosts should assess risk and select the settings based on risk. The tips below are provided as best practices. Require a meeting password. When you schedule your meeting, the web conferencing solution you choose should allow you to […]

Puppies are great. Know what else is? FREE software. And that includes Microsoft Office! That’s right. If you’re a student, you can get Microsoft Office, antivirus, SAS, and more. Just to go software.uncc.edu and download what you want!

Click here to read the full edition of Up with IT – April 2020.

Although March had its setbacks, OneIT working groups continue to advance toward developing solid recommendations for the blended IT environment to come. Below, the Customer Service, Communications, and Human Resources and Financial working groups provide a pulse check on their reinvigorated focuses. Customer Service Update The Customer Service working group assessed the current state of […]

With Jabber, your University phone is within arm’s reach no matter where you are because Jabber allows you to use almost any device to check voicemails and make and receive calls from your dedicated University phone line. University computers are set up to use Jabber already—See How do I download and install Jabber on my […]

We know some students have trouble accessing the Internet at home. The great news is you can eduroam to go online at any of the close to 20,000 eduroam campuses across the US! There are 38 sites across the Carolinas alone, including many campuses in the UNC System. If you can get a WiFi signal […]

Students and TAs can now host meetings with up to 1,000 participants with WebEx from Canvas, thanks to a new change enabled by IT. As a reminder to all faculty, if you have never used WebEx before, you will need to log in at webex.uncc.edu to create your account.See this FAQ: How do I log […]

Many teaching, learning, and research functions can take place whether or not we are physically on campus using University-supported technology. To prepare the UNC Charlotte community for the possibility of an increased number of employees working remotely, see the full list at go.uncc.edu/RemoteTechTips.

Click here to read the full edition of Up with IT – March 2020.

Subject matter experts from across the University and committee chairs continue to convene as working groups work to compile OneIT recommendations for the Chancellor and CIO by April 1. Current updates provided by working group chairs: Customer Service Update The Customer Service working group has referred to the Service Catalog to start determining Enterprise and […]

Click here to read the full edition of Up with IT – February 2020.

After two years of analysis, hundreds of interviews by consultant BerryDunn, and hours of consideration by Chancellor Dubois, today the IT assessment reached resolution when Chancellor Dubois shared his decision to move forward with BerryDunn’s One IT recommendation in an email to all faculty and staff. The Office of OneIT, which will be fully functional […]

Click here to read the full edition of Up with IT – January 2020.