OneIT

Thinking about making a major purchase of software or technology, especially those expected to integrate with other systems on campus? Remember to check with OneIT at the beginning, not the end of the process by Submitting a Project Idea. Getting the right technology and making sure it works with existing systems requires thoughtful planning often […]

It’s no surprise that most students need reliable computer access throughout college. Beginning in Fall 2020, Academic Affairs has required new students to have a laptop or computer. As part of the NinerReady Laptop Initiative, OneIT recommends these hardware specs to make it easy to get a device that will last the four or five […]

The University community will see a new site when they visit software.uncc.edu—it’s now OnTheHub (a service by Kivuto). The site’s move to the secure OnTheHub platform still allows students, faculty, and staff seamless access to University software, including Microsoft Office. Supplemental to the University’s software hub is the Discounted Software tab, featuring deals priced at […]

New Google Workspace features and improvements for UNC Charlotte – January 2021 1. Open Office attachments from Gmail in one click Now you don’t have to save a Microsoft Office attachment to open it from an email! You can open Office attachments from Gmail in Google Docs, Sheets, or Slides with one click. 2. Use […]

This fall, 27,000 students, faculty and staff began using Zoom for teaching, meetings, and collaboration. On May 18, 2021, OneIT will transition away from Webex, leaving Zoom and Google Meet as the only University-supported web conferencing platforms at UNC Charlotte. Enterprise support for Webex will remain through final exams in Spring 2021. The move to […]

If a Zoom meeting is interrupted or an unwelcome guest joins to wreak havoc, what can hosts do?

As universities across the country focus on contingency plans during COVID-19, hackers are busy working to find ways to exploit the higher education community. Continue to be vigilant on the lookout for phishing and spam. How Should I Be On The Lookout? Any email that looks similar to a real UNC Charlotte employee, BUT comes […]

Per the Academic Calendar, UNC Charlotte will close for winter break on Thursday, Dec. 24, 2020, and reopen on Monday, Jan. 4, 2021. Below are the IT Service Desk hours of operation from the beginning of winter break through the first day of classes on Wednesday, Jan. 20, 2021. Please note: Final grades will be […]

The first free version of the Internet Explorer web browser hit the scene in 1997. Fast forward to about 2025, when Internet Explorer and the current (and last) version, IE 11, will reach its end of support alongside Windows 10. To prepare for the future shift, some companies, like Kronos and Adobe Creative Cloud are […]

If you are required to use Respondus tools for exams, consider these tips from the Center for Teaching and Learning: Test your Device Check Respondus requirements with this short quiz to be sure your device is ready.​ Be Patient; Delays are Possible Faculty across the nation will ask students to test using Respondus while physical […]