OneIT

1. Security Update for Publicly Shared Files The week of July 26, Google will email owners of files shared with “Anyone with the link” to let them know of a security update that will require new viewers of those file(s) to use an updated URL to access the file content. Owners will be able to […]

How do I use Duo when traveling? In most cases, the same way you always use Duo. If you have your mobile device, your Duo app will still work, even if you are offline. If you are offline, see this FAQ on using an authentication passcode. If you won’t have your mobile device, you can: […]

1. Add “Smart chips” and (FINALLY!) create checklists in Google Docs You can already use Smart chips in Google Docs by typing “@” and then a name to show contact information. This month, Google will unleash more features, including “Smart chips” to easily add and preview files and meetings across Google Docs, Sheets, Slides files, […]

The tips below will help you secure and reconnect your personal and work devices for your return to campus. New to UNC Charlotte? Click here to Get Started with IT. IT Tips for Returning to Campus 1. Secure your Devices In 2021 alone, many higher education institutions have fallen prey to ransomware. Cyberattacks like ransomware […]

A new, enterprise-level data center has opened to centralize the University’s critical computing resources. The center will house all enterprise and unit-specific administrative and academic computing systems, including Banner. Data, data, everywhere IT services grew organically at UNC Charlotte over the years. Eventually, computing operations were dispersed across multiple locations and often lacked standardization. A […]

A malware designed to destroy your personal computer is taking major U.S. Universities by storm. Coast-to-coast, higher education feels the chill of the trojan malware known as IceID. The good news is, University computers are protected. An application called Cisco AMP blocks malware in real-time on University-managed devices, according to Mac McGaughy, the chief information […]

Last year, nearly 30,000 students, faculty and staff began using Zoom for web conferencing. As Fall 2020 surveys and usage data indicated a preference for Zoom, the University will transition to Zoom and Google Meet as supported web conferencing options. OneIT will retire Webex services on May 18, 2021. Get started with Zoom Visit zoom.charlotte.edu […]

In 2021, students began to see a prompt to enroll in Duo two-factor authentication when they reset their NinerNET password. New students are guided through Duo enrollment when they activate their NinerNET account. *NOTE: Confirming Duo enrollment does not submit your intent to enroll. Submit your intent to enroll in your Future49er Portal.* Like professors, […]

About the spring 2021 OS upgrades: Beginning Wednesday, Feb. 24, faculty and staff are encouraged to take an hour to upgrade University computers manually: Upgrade to Windows 10, version 20H2 Upgrade to macOS Big Sur Before you begin, plan for one hour of downtime and plug in your computer. During upgrades, DO NOT close your […]

With 90 combined years of experience, the OneIT Security team uses leading-edge technologies to defend against millions of cyberattacks each day. Among the growing catalog of cyberattack types worldwide, phishing, malware, and vulnerability exploitation are the most attempted against UNC Charlotte: Phishing: Emails purporting to be from reputable sources to induce individuals to reveal personal […]