Zoom Phone: April 2024

We extend our heartfelt gratitude to all faculty and staff for their pivotal role in the seamless transition to Zoom Phone. Please note that this migration has led to some updates in our procedures. To ensure a smooth continuation of our operations, we’ve outlined a few important reminders below:

• You no longer need to dial 9 or 1 when making a call or sending a fax. 
  • See this FAQ: Do I need to dial 9 or 1 to get an outside line when calling off campus, long distance or using a fax?
• Phone numbers will now be automatically deprovisioned when an employee leaves their position. 
  • See this FAQ: What happens to a Zoom Phone number when an employee leaves their position?
• Please contact the Office of OneIT if you need to request a new phone number. 
  • See this FAQ: How do I request a university phone number? 
• If you previously requested a physical desk phone and now you find you no longer need it, please return it to one of these locations.

If you have any additional questions, view the Zoom Phone FAQs or contact the OneIT Service Desk.